Cognizant/TMG Data Breach Exposes Sensitive Consumer Information: Legal Implications and Cybersecurity Concerns

On September 1, 2023, Cognizant / TMG, a leading consulting firm, submitted a data breach notice to the Attorney General of Texas. This was following the discovery of unauthorized access to vital data held on the company’s network by unknown actors. A review into this breach revealed highly sensitive consumer information may have been exposed….

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Ransomware Attacks Escalate in Sophistication: The Urgency for Robust Cybersecurity Measures

The proliferating and concerning trend of ransomware attacks shows no signs of abating, as it becomes evident that they are advancing in both scope and sophistication. A recent incident resulted in data deletion for a majority of a cloud provider’s customers, demonstrating the increasing intensity of these cyberattacks. Reportedly, not only was the sheer number…

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California’s Delete Act: Strengthening Data Broker Regulation and User Privacy Rights

The Golden State appears poised to make alterations to its existing data broker law with Senate Bill 362, informally dubbed the Delete Act (“the Act”). Following its recent approval in the Assembly’s Committee on Privacy and Consumer Protection, the Act has been passed on to the Assembly’s Committee on Appropriations. This imminent change in legislation…

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Experian Settles FTC Allegations: Lessons for Corporates on Compliance with Privacy Regulations

The Federal Trade Commission (FTC) reached a proposed settlement with Experian Consumer Services (Experian) on August 14th, 2023. This proposal was derived from allegations that Experian violated the FTC Act and the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM Act). It was allegedly involved in the inappropriate sending of marketing…

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Document Redaction: Essential Practice for Legal and Healthcare Confidentiality

Emerging as a pivotal component in legal and healthcare practices, document redaction has remained a fairly obscure field for many professionals. This process, which involves the meticulous removal or obscuring of sensitive information from documents before they are made public or shared, is critical in industries demanding the utmost confidentiality. Here’s what you need to…

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Connecticut Tightens Telemarketing Regulations: Protecting Consumer Privacy in the Digital Age

Telemarketing practices in Connecticut are set to undergo a series of changes, as recent amendments to the state’s telemarketing law come into effect from October 1, 2023. As per the amendment, certain definitions have been broadened and tighter restrictions are being placed on telephonic sales calls. The amendments were prompted by robust public discussion about…

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Data Breach Lawsuit Reversal Highlights Evolving Legal Landscape in Privacy and Class Certification

In a significant turn of events, the Fourth Circuit has reversed a previous judgment consolidating customer lawsuits resulting from a 2018 data breach suffered by a multinational hotel corporate franchise. The original verdict had permitted a class certification in the high-profile consumer data breach case, but the recent decision throws this ruling into ambiguity, drawing…

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FCC Imposes $20 Million Penalty on Telecom Firms for Customer Privacy Breach

In a recent move that highlights the ongoing rigour in the telecommunications regulatory landscape, the Federal Communications Commission (FCC) has admonished telecom companies with a hefty penalty for failing to safeguard the privacy of their customers. The stern directive recalls the strict enforcement of the protection of Customer Proprietary Network Information (CPNI). Issuing a Notice…

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Leveraging ChatGPT in the Workplace: A Practical Guide for Professionals

The fascinating world of Generative AI, prominently manifested through ChatGPT, is increasingly encroaching on public awareness. Its rise is spurring an interesting mix of potential fear and promise in regard to the future of work. As its relevance in the professional world becomes more profound, it opens up new opportunities for removing some traditionally tiresome…

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Employee Monitoring in Law Firms: Balancing Productivity and Privacy Concerns

Law firms across the globe are grappling with an increasingly contentious issue: employee monitoring. In the pursuit of efficiency and productivity, firms are adopting technologies to track virtually every aspect of their staff’s workaday lives; from badge swipes to keystrokes. The debate around these practices is heating up, with critics arguing the intrusion into personal…

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Cooper Davis Act: Balancing Drug Control and Privacy Concerns in a Controversial Amendment

The Cooper Davis Act, an amendment proposed to the Controlled Substances Act in the United States, has been a controversial proposal stirring contentious conversations among differing stakeholders including parents, consumer safety advocates, and anti-drug coalitions, as well as the DEA, privacy experts, and constitutional scholars. A recent article details the ongoing disputes and disagreements. The…

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BJ’s Wholesale Club Faces Class-Action Lawsuit Over Covert Online Consumer Tracking

BJ’s Wholesale Club, a popular membership-only warehouse club chain operating in the US, has lost a preliminary bid to dismiss a potentially significant class-action lawsuit. The lawsuit, brought forth by Joe Alves, accuses BJ’s of employing a computer code known as Session Replay Code (SRC) to surreptitiously record consumer activity on the company’s website. The…

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Australian Law Firm Allens Develops In-House AI Platform to Safeguard Client Confidentiality

Concerns about potential risks to client confidentiality and privacy when using public artificial intelligence (AI) like ChatGPT led Australian law firm Allens to develop an alternative. Last year, the firm decided on a hands-on approach to understand generative AI better: to utilise it internally. Rather than resorting to public AI, Allens opted to create its…

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Adapting the Video Privacy Protection Act: Pixel Technology Scrutiny and Modern Legal Challenges

Recent litigation patterns indicate that plaintiffs are employing the Video Privacy Protection Act (VPPA), an antiquated statute, in a modern context to contest pixel technology utilization across various websites offering online video content. First enacted in 1988, the VPPA was initially designed to safegaurd the video viewing histories of customers utilizing physical video rental services….

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New Jersey Unemployment Law Amendments Require Electronic Reporting of Employee Separations

Changes came into effect on July 31, 2023, to unemployment benefits law in New Jersey, imposing new procedural requirements on employers. This was an initiative of the state’s Department of Labor and Workforce Development (DOLWD). Under the amendments, employers are now required to report any separation from an employee to the Division of Unemployment Insurance…

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