Arbitration Imperative: South Korea’s Coffee Bean Franchisee Directed to Settle Disputes Over Alleged Quality Compromises
The exclusive Coffee Bean & Tea Leaf franchisee in South Korea has been directed to arbitrate its claims against the company’s international franchisor. The allegations include that the franchisor engaged in practices that compromised product quality and displayed bad faith, impacting the operations of up to 200 stores. This decision was affirmed by a federal…