Renowned public relations expert Karen Kessler recently featured on episode 26 of “The Presumption of Innocence” podcast, titled “Crisis Communication: Managing Perception & Mitigating Reputational Damage”. In the episode, Kessler, President of Kessler PR Group, joined host Matt Adams to delve into the critical role of strategic communication during a legal crisis.
According to Kessler, silence isn’t always golden, especially when the press requests a comment during a legal crisis. She stresses that a lack of proper communication can do serious harm to an individual or business’s reputation. Conversely, well-thought-out messaging can greatly benefit a party involved in a legal scenario—both inside and outside the courtroom.
Kessler, with her extensive experience in PR, shed light onto the delicate dance of crisis communication, touching on not only the nuts and bolts strategies, but also on the long-term repercussions of public messaging in times of legal crises.
The extensive conversation on the latest episode of “The Presumption of Innocence” podcast also explores the current strategies employed by businesses and law firms alike to manage perception and maintain their professional standing. Kessler and Adams explore a breadth of topics, delivering informative insights for any professional tasked with managing crises and maintaining reputations in the complicated world of contemporary legal affairs.