Legal Operations Index 2023: Managing Escalating Workloads Amid Insufficient Budgets

The adage “do more with less” strongly resonates with this year’s findings published in the “2023 Legal Department Operations Index” by the Thomson Reuters Institute. This comprehensive report, compiled and analyzed through various inputs and online surveys involving 108 legal operations professionals based in the United States, arrives at the conclusion that professionals and organizations in the legal field continue to face significant challenges due to increasing workloads that are not proportionately matched by corresponding budgetary increments. Report Details Here

Within the expanse of its 25-page analysis, the report frequently emphasizes the necessity for increased resources to effectively manage and cope with the escalating workload of legal professionals. As a response to the situation, Stephanie Corey, CEO of UpLevel Ops, suggests a pragmatic realignment in the narrative around legal operations calling for an effective clarification of the value that these programs offer. With the premise of rightly framing the narrative, Corey believes that it would become easier to convincingly highlight that investments in legal operations are crucial and worthwhile.

In the face of what seems to be a global challenge for the legal industry, it’s taking on increased importance for industry professionals and corporate stakeholders alike to understand and address the implications of the budget-workload imbalance and use well-grounded arguments to advocate for more effective resource allocation towards legal operations.