When the COVID-19 pandemic forced workplaces to shutter three years ago, there was little time for organizations to plan for this unprecedented shift to remote work. What they knew, however, was the need for a reliable collaboration tool to maintain business continuity.
The majority in the legal community sought refuge in Microsoft Teams, partially propelled by the pre-existing market penetration of Microsoft 365 in the sector.
According to the International Legal Technology Association’s 2023 Technology Survey, there was a 76% adoption rate for Microsoft Teams by legal professionals in 2023.
Despite becoming one of the top collaboration applications, Microsoft Teams has proved to be a conundrum for e-discovery professionals across the industry, giving rise to a raft of challenges. For the complete commentary on the situation, you can review the perspective here.