The Office of the Attorney General for Washington D.C. (OAG) has recently issued a reminder to hospitality employers in the city who levy mandatory service charges and additional fees. According to D.C. law, businesses in the hospitality industry must adequately disclose these charges to their guests. Venues falling short of these regulations can face stringent measures, including penalties up to $5,000 or being mandated to refund their customers.
The notification from the OAG serves as an important cue for businesses operating within the hospitality sector in D.C., especially ones employing service charges, to diligently review and adjust their charge language—and any related charges—to comply with city laws and regulations. This message ensures that each customer, when making a purchase, is thoroughly aware of the service charges involved and can make an informed decision. Diligent compliance with these legal requirements can help businesses in this sector avoid expensive penalties and bad PR.
This news is particularly essential for legal professionals working with corporations and law firms in the hospitality industry. It is paramount to keep their clients well informed about these legal guidelines and assist them in maintaining adherence to the same.
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