In a fitting reflection of an increasingly digital world, large-scale legal news continues to be shaped by the adaptation and incorporation of AI technology. Highlighting this trend, Cozen’s recent report from October 18, 2023 details a couple of compelling cases in which cities use artificial intelligence to tackle societal issues.
The legal brief indicates that by the end of the year, Baltimore will implement a new AI-aided system to help its 911 dispatchers communicate with callers in their native language, removing the need and delay of interpreter services. This adoption of cognitive technology is likely to improve emergency response times and service accessibility, crucial in a city as diverse as Baltimore.
Switching coasts, we see a similar AI-trend in Los Angeles. Here, artificial intelligence is employed to predict patterns in homelessness and determine where additional support is needed the most. The system in place meticulously tracks data across seven different county agencies. These encompass emergency room visits and crisis care for mental health and substance abuse disorders, among others. According to Cozen’s findings, this data-oriented approach could pave the way for more effective social service allocation and address homelessness rates more efficiently.
This development underscores the powerful potential of smart technology in shaping solutions to complex societal challenges. While the integration of artificial intelligence within city infrastructure is still a new development, these examples from Baltimore and Los Angeles indicate a promising trend towards data-driven decision making in the public sector.
For legal professionals, it’s crucial to stay updated on these developments, as these technology-driven changes can inform regulation, influence case outcomes, and shape policies. Continued coverage on this topic will provide additional insights into how we can expect AI to affect the legal landscape more broadly in the future.