Diversity, equity, and inclusion (DEI) are increasingly taking center stage in the operations and strategies of law firms the world over. Yet, successfully implementing DEI programs that drive substantial change remains a challenge for many. This issue was recently tackled in CMO Series REPRESENTS, a podcast which featured an insightful discussion between Yasmin Zand and Courtney Carter, the Director of DEI at Jenner & Block.
Courtney Carter, through her role at Jenner & Block, has been impactful on shaping and effecting DEI strategies within her firm. Being at the heart of Jenner & Block’s DEI implementations, Carter’s insights are significant for legal professionals keen on driving meaningful change in their own setups.
In the podcast, Carter discusses in-depth some of the firm’s cornerstone DEI initiatives that have proven to develop and advance not just the company culture but overall company performance. During their conversation, she progressively unpacks her remarkable journey in DEI programming and shares the profound impact she has been making on the firm’s client relationships and talent development.
Throughout her journey, she emphasizes the importance of developing both a systemic and systematic change in both thoughts and actions concerning DEI. Her focus is seen to shift towards creating a culture that expects and demands inclusivity rather than considering it as an elective.
Despite the challenges, she emphasizes the importance of maintaining momentum for DEI initiatives. This ensures the continuity and success of these programs even through changes in firm leadership and structure.
For more insights on how Courtney Carter is flipping the DEI script at Jenner & Block, listen in to the podcast episode at the following link.
This discussion can provide guiding principles for firms attempting to implement a meaningful DEI program. It will also offer a unique perspective on how DEI can shape client relationships and develop talent within the firm.