The leading law firm Benesch recently released its DSO Intelligence Quarterly Report for Q3 2023, underscoring key developments in the dental sector. According to the report, profitable dental practices are increasingly leveraging automation to drive patient satisfaction. The study was conducted in association with NexHealth, a digital scheduling platform, that surveyed more than 500 dental professionals worldwide.
NexHealth’s comprehensive survey found encouraging trends in the industry; 60% of its “Elite practice” clients saw revenue growth in 2023. Furthermore, a near majority of respondents, 57%, forecasted that this positive growth trajectory would persist through the year. These figures underscore the robust health of the dental sector amidst global challenges.
On an operational front, the survey results pointed towards automation being a significant growth driver. By leveraging automated tools and practices, dental offices aim to enhance patient satisfaction and streamline their internal workings.
Adopting automation into their practice presents various advantages, including better schedule management, improved staff productivity, and more comprehensive patient communication. These measures not only contribute significantly to the bottom line but also substantially increase overall patient satisfaction.
This report offers insightful information and industry trends that can assist dental professionals and related entities in making informed decisions and setting strategic goals. For more detailed findings and sector-specific analysis, follow the full findings of the Benesch DSO Intelligence Quarterly Report: Q3 2023 here.