In the summer a few years back, a seemingly minor incident—an Avianca airline cart allegedly bumping the knee of a passenger named Roberto Mata on a New York-bound flight—effects were far and wide-reaching. The ensuing legal fiasco turned out to be a prime example of how generative artificial intelligence tools can hallucinate.
This occurred when an attorney involved in the case submitted a ChatGPT-written legal brief with fabricated case citations to the court—spotlighting the potential risks of AI hallucinations in the legal industry. Half a year since then, the list of concerns in the global legal fraternity has stretched, with bias and cybersecurity threats slowly edging their way to the top.
As this development unfolds, businesses are trying to decide their stance on the use of generative AI in the coming year. A newly conducted poll by Deloitte reveals a perfect divide—with some organizations intending to enhance their utilization of this tech, and the others still in the decision-making phase. The latter continue to observe cautiously, not yet ready to dip their toes into this transformative technology—instead, waiting to see how the complex issues involving potential risks and implications play out.
For more in-depth analysis, a detailed study can be found at Legaltech News.