Redefining Law Firms: How Adopting a Tech Company Model Spurs Innovation and Client Satisfaction

Law firms largely operate as standard service businesses. However, there is a growing discussion in the industry about the potential benefits of running a law firm in a similar fashion to a tech company. This approach can radically change the law firm business model and create innovative opportunities.

In a recent episode of the Non-Eventcast podcast, business consultant Erik Mazzone was invited onto the show to delve into this matter. Mazzone started by defining what exactly entails a law firm operating as a platform and specified how this could lead to superior customer service for legal consumers.

Mazzone underscored the importance of using law firm practice management software and intake software to successfully implement this model. He stressed the need for software usability, with particular attention given to the software tools that law firms bring in.

In the latter part of the discussion, Mazzone tackled how to approach document assembly tools in a law firm, as well as the significant value of having integrated payment solutions.

Suggested to those who want to run an innovative law firm, try adopting a different corporate style for your firm. Listen to the podcast to learn more about running your law firm as a tech company.

In addition, the Non-Eventcast’s Practice Management buyers guide provides the latest resources for those considering this shift. The host of Non-Eventcast, Jared Correia, an expert at legal technology, provides his insight on the intricacies of law firms adopting tech company attributes.