Ever wondered if a law firm could operate like a tech company – using the approach of law practice management or customer relationship management platforms? It turns out it’s not only possible, but could potentially provide a progressive route forward.
Erik Mazzone, a seasoned law firm management consultant, shared unique insights on this topic in an episode of the Non-Eventcast podcast. Mazzone broke down what it means for a law firm to operate as a platform (4:04), and how crucial it is to incorporate the right software into this platform, like a case management program (6:36).
Further, Mazzone details the use of intake tools (10:34) and the significance of establishing a client journey (12:17). He also offers input on how law firms as platforms can consolidate the use of document assembly (22:21), alongside integrated e-payment systems (27:29).
Finally, he emphasizes that those law firms keen on operating as platforms should prioritize usability in the adoption of technology programs (18:48).
If you’re looking to integrate technology into your law firm like never before, it might be worth giving the Non-Eventcast episode a listen. To further enrich your practice management capabilities, be sure to visit the Practice Management section of the Non-Event for more podcasts, commentary, and resources.
This informative podcast episode, hosted by Jared Correia, a consultant and legal technology expert, offers an enlightening perspective on how law firms can take a leaf out of the books of tech companies. Correia is known for his digestible and compelling content around legal technology, making the episode a must-listen for tech-curious lawyers.