In an indication of the legal industry’s growing interest in generative Artificial Intelligence (AI), document management company NetDocuments announced that the launch of their PatternBuilder MAX AI has been its most successful product launch yet, exceeding previous ones by a factor of ten.
Released initially in July and subsequently launched for wider access in October, PatternBuilder MAX is a generative AI-driven version of NetDocuments’ PatternBuilder document assembly product. It has been designed to allow customers to create custom AI automations that are tailored to the needs of their specific practices.
Apart from allowing customers to build their own apps, PatternBuilder MAX also comes with nine ready-to-use applications that can either be used as-is or can be modified according to the specific requirements. These applications address common use cases such as document summarization, drafting, extraction, matter timeline creation, and running contract playbooks.
Powered by the Microsoft Azure OpenAI Service, NetDocuments recently introduced GPT-4 Turbo as an available AI model for its customers in the United States. This offers a 128,000 token context window (equivalent to around 300 double-spaced pages) and promises faster output speeds.
Post its October launch, NetDocuments reports that its customers have created over 500 PatternBuilder MAX apps and entered more than 18,000 prompts. To illustrate its usage, one law firm built a custom app and ran it over 60 times within the next five weeks.
NetDocuments’ Chief Product Officer, Dan Hauck, noted the overwhelmingly positive feedback from customers regarding the company’s AI approach. Customers have expressed satisfaction at the way AI has been applied within the platform, NetDocuments’ roadmap strategy, and its method of delivering innovation targeted at enabling them to drive better work products and business outcomes for their clients.