Amid the initial burst of excitement around generative AI, companies invested vast sums into the technology. However, recent findings suggest that the results are not meeting expectations. A quarterly survey by Bain Research noted a significant dip in satisfaction, particularly within the legal sector. The satisfaction levels in legal have plummeted sharply over the past five months.
Mary O’Carroll, chief community officer of Ironclad, commented, “Lawyers have a high bar. I strongly believe that there’s an amazing use case for AI here, and the bar hasn’t been met by the crop of early stage startups that are trying to solve this.”
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