General Counsels (GCs) are increasingly expressing dissatisfaction with traditional law firm billing practices, calling for broader transparency measures. While detailed hourly notations and time logs are part of their concerns, GCs are pushing for greater clarity across all aspects of their engagement with law firms. “There seems to be an implication that when a GC says ‘transparency,’ what they want is more detailed hourly notations and time logs,” commented one general counsel. “That is partially true. I do want that. But what I really want is more transparency on everything.”
This shift highlights a growing demand for open communication and transparency to foster trust and efficiency. For further details, visit the source article.