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Qantas’ low-cost airline, Jetstar, is now facing a class action lawsuit over its handling of travel credits issued during the COVID-19 pandemic. The suit alleges that Jetstar failed to provide refunds for flights canceled during the pandemic, leaving customers with travel credits instead of cash refunds.
The legal challenge highlights ongoing frustrations among travelers who had their trips disrupted due to the global health crisis and raises questions about the adequacy of airline policies under such extraordinary circumstances. For more details on the ongoing class action and its implications, you can read the full article on Law.com here.
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