Citizens Financial Group Appoints Michelle Moosally as General Counsel Amid Regulatory Challenges

Michelle Moosally has been appointed as the general counsel and chief legal officer of Citizens Financial Group, a major development for the banking institution. Her appointment, effective as of March 3, 2025, places her at the helm of the company’s legal strategies and operations.

In her new role, Moosally will oversee the legal department, which involves handling corporate governance, litigation and employment matters, client advisory services, and regulatory relations. Her responsibilities will also extend to managing the company’s interactions with governmental bodies, a critical function in navigating the complex regulatory landscape that financial entities operate within.

Moosally’s appointment is particularly notable given her extensive background in regulatory affairs. Prior to joining Citizens Financial, she served as the global head of regulatory relations at Wells Fargo. Her experience is expected to reinforce the bank’s focus on robust legal and regulatory compliance, amidst a period of heightened scrutiny and evolving regulatory expectations in the financial sector.

Alongside Moosally’s appointment, Citizens Financial has also named Matt Boss as the head of its consumer banking sector. His leadership is anticipated to guide the bank’s consumer division through ongoing market challenges and customer engagement opportunities.

For further details on Michelle Moosally’s appointment at Citizens Financial Group, see the announcement released by the company.