In-house legal teams are cautiously exploring the integration of generative AI to enhance operational efficiency and performance, a move met with both enthusiasm and apprehension. According to Mike Ferrara of FTI Consulting, while there’s a notable eagerness to embrace these technologies, the potential risks involved necessitate a careful approach. This hesitant adoption stems in part from a knowledge gap that, if not addressed, could pose significant challenges.
The 17th Annual Law Department Operations Survey, discussed during a recent webinar, shed light on these issues. The discussion involved legal operations professionals, general counsels, and AI experts who examined how AI is being woven into legal workflows. The panel also highlighted lawyers’ reluctance to fully trust artificial intelligence tools and explored how changing expectations in pricing, staffing, and billing are redefining strategies within law departments.
Further insights into these discussions and developments can be accessed through the original article.