In a strategic move aimed at enhancing the efficiency of personal injury law practices, EvenUp has launched its latest product, the Medical Management tool, designed to closely monitor client medical care in real-time and address treatment gaps that potentially undermine the value of personal injury cases.
EvenUp, based in San Francisco and focused on AI solutions for personal injury practices, highlights a significant issue revealed through their data analysis. Almost one-third of personal injury cases encounter substantial treatment gaps, a situation that weakens legal claims. The company’s review of cases on its platform showed that 16.8% of plaintiffs have a 30-day treatment gap within the first three months, escalating to 32.4% after six months, with 43% of cases eventually experiencing longer interruptions.
This continuity in medical treatment is crucial, as it substantially influences case value in personal injury litigation. Any gaps pose risks to the perceived severity of injuries and the plaintiff’s credibility, which may lead to lower settlements or jury awards.
One of the challenges facing law firms is the lack of visibility, complicated by large caseloads and limited resources, which hampers the ability to track client appointments, follow through with care recommendations, or spot treatment obstacles. The recently launched Medical Management product by EvenUp seeks to bridge this gap by offering firms an interactive timeline that reveals each client’s treatment history, future medical appointments, expenses, and communications, updated within an hour of uploading case data.
This tool effectively signals treatment gaps and addresses missed appointments as well as missing medical bills or records before they adversely affect the case value. The system also highlights crucial medical procedures such as MRIs, surgeries, and injections, thus enhancing firm’s immediate insight into high-value treatments either completed or planned. Fielding Law in Irvine, California, has praised the technology for enabling them to act as stronger legal advocates by accessing real-time information during depositions.
A noteworthy feature of this product is its AI communication agents, branded as Treatment Check-In Agents, which conduct routine client follow-ups via SMS or voice calls in both English and Spanish. This innovation enables automated handling of basic status confirmations and flags cases requiring personal legal attention, crucial for maintaining communication across extensive client bases, as John K. Zaid & Associates in Houston, Texas, attests.
This launch builds on EvenUp’s prior examination of AI tool utilization by personal injury attorneys, which showed a majority of interactions focused on medical treatment analysis and litigation document drafting. These insights fueled the development of their Medical Management product.
Part of a broader evolution within EvenUp’s platform, the introduction of this tool marks their continued expansion beyond document generation. Earlier this year, they launched an advanced drafting tool known as Mirror Mode, which allows firms to create AI drafts replicating their unique document style. In context with their recent $150 million Series E funding round, the company’s growth trajectory underscores the increasing reliance on AI in legal practice. For more on the product and its implications, you can refer to the detailed announcement.