Cigna Agrees to $5.7 Million Settlement Over “Ghost Network” Allegations in Provider Directories
In a notable resolution to a class action lawsuit, Cigna has agreed to a $5.7 million settlement regarding allegations tied to their provider directories, which critics dubbed a “ghost network.” This term refers to directories that insurers publish, listing healthcare providers who either do not exist, have outdated contact information, or are inaccurately identified as…