Verizon’s Misstep: Refurbished Phone with MDM Risks Raises Privacy Concerns
In an unusual and concerning misstep, Verizon inadvertently provided a customer with a refurbished phone equipped with a Mobile Device Management (MDM) profile. This profile gave the company unintended remote control over the device, raising significant questions about Verizon’s handling and preparation procedures for refurbished phones intended for customer use. The incident involved Tom Collery,…