Recent reflections from Eydith Kaufman at Alternative Resolution Centers highlight the pivotal role of empathy in mediation, especially in moments of crisis or stress. Drawing on a recent experience of enduring a turbulent flight, Kaufman underscores how empathy can aid all parties in achieving more constructive outcomes during mediation. This insight aligns with the increasing emphasis on relational approaches within legal practice. For further insights from Kaufman on how empathy reshapes mediation dynamics, visit the full commentary on Law360.