The long-held practice of advising corporate clients to employ a “no comment” policy during public crises is being called into question. Legal professionals are urged to consider the complex factors at play in order to help clients navigate crises effectively. This commentary comes as organizations face increased scrutiny in the wake of high-profile catastrophes, including plane crashes and train derailments. According to Robert Bowers at Moore & Van Allen, remaining silent is no longer a cost-free approach. Instead, strategic communication tailored to specific circumstances is vital for minimizing damage and emerging satisfactorily from crises.
For further insights on strategies that can aid companies in crisis management and the nuanced roles legal advisors can play, additional details can be found in Law360’s detailed analysis.