Epiq, a global provider of technology-enabled services for the legal industry, has introduced a new program aimed at enhancing the efficiency of legal operations. This initiative is part of Epiq’s ongoing efforts to support law firms and corporate legal departments in optimizing their processes and leveraging advanced technologies.
In recent years, Epiq has launched several services designed to improve legal operations. For instance, in May 2022, the company introduced “Metrics that Matter,” a performance management solution that offers comprehensive metrics and reporting for general counsel and legal operations managers. This solution addresses the industry’s need for actionable legal and business intelligence by integrating data from various legal technology sources. The intuitive dashboards can be deployed quickly and feature a catalog of over 100 key performance indicators (KPIs) covering operational, process, performance, financial, and service-level metrics. ([epiqglobal.com](https://www.epiqglobal.com/en-hk/resource-center/news/epiq-launches-metrics-that-matter?utm_source=openai))
Additionally, in March 2023, Epiq launched “RFP-as-a-Service,” an on-demand managed service that streamlines the process of selecting and engaging outside counsel. This service manages the end-to-end request for proposal (RFP) process, creating a structured and competitive bidding environment for legal resources without the need for an annual license. ([einpresswire.com](https://www.einpresswire.com/article/622579749/epiq-launches-legal-rfp-as-a-service?utm_source=openai))
Further demonstrating its commitment to innovation, Epiq announced new artificial intelligence (AI) capabilities and legal intelligence services in September 2023. These offerings include consulting and implementation services around AI technologies, such as generative AI and large language models, as well as new “Metrics that Matter” dashboards and RelativityOne Insights. ([globenewswire.com](https://www.globenewswire.com/news-release/2023/09/27/2750512/0/en/Epiq-Announces-New-AI-Capabilities-and-Legal-Intelligence-for-Law-Firms-and-Corporate-Legal-Teams.html?utm_source=openai))
Through these initiatives, Epiq continues to provide solutions that help legal professionals enhance efficiency, reduce costs, and improve overall performance in their operations.