A recent case involving a personal injury firm in Washington state has elicited interest for its implications on the applicability of the Consumer Protection Act. The firm, which had utilized its record of successful cases as a marketing tool to attract clients, was brought to task over the alleged mishandling of a suit. The case involved a client who had sustained injuries in a vehicle collision.
Interestingly, the Washington appellate panel ruling did not find the firm in violation of the Consumer Protection Act. The grounds for this determination rested on the fact that the victim was unable to “show an injury to business or property.”
Given the stipulations of the Consumer Protection Act, the panel’s decision invites reflection on the boundaries of consumer rights, particularly as they pertain to legal services…
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